Customer Service Making The Brand

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By the end of this training, participants will understand the crucial role of customer service in building and maintaining a strong brand reputation and develop the skills and knowledge to deliver exceptional customer experiences that reflect the brand values and personality, ultimately driving customer loyalty and advocacy. 

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Participants will learn key principles of excellent customer service, including effective communication, empathy, and issue resolution, and understand how to apply these principles to create positive brand experiences and build a loyal customer base.

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Target Audience: Customer Service Managers & Supervisors, Customer-Facing Staff, Customer Service Representatives, and anyone interested in building a strong brand through excellent customer service.

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LOCATION: ZOOM (ONLINE)
DATE: 23rd July 2025
DURATION: 2.5 Hours
TIME: 2:00PM – 4:30PM
Course Fee: Not Applicable – Upon Request Only

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REGISTRATION CLOSING DATE: 21st July 2025