RO 5:  Handling Difficult Customers:

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Handling Difficult Customers will teach participants how to manage those conversations,  improve their listening skills and at the same time improve their ability to resolve problems promptly and efficiently.  All these skills are key to providing excellent customer service and the foundation of a successful brand & business. In today's world Exceptional Customer Service is no longer just an expectation or myth but a MUST.

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LOCATION: ZOOM (ONLINE)
DATE:  17th June 2026
DURATION: 2 Hours
TIME: 2:00PM – 4:00PM
COURSE FEE: Not Applicable – Upon Request Only

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REGISTRATION CLOSING DATE: 15th June 2026